Refund policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or exchange within 7 days of receiving the product.

Return Conditions:

  • Items must be unused, unwashed, and in their original packaging.

  • Proof of purchase is required.

  • Return shipping costs will be the responsibility of the customer unless the item was defective or incorrect.

  • Refunds will be processed once the returned item is inspected and approved.

To initiate a return or exchange, contact us at info.thezenvystore@gmail.com.