Refund policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or exchange within 7 days of receiving the product.
Return Conditions:
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Items must be unused, unwashed, and in their original packaging.
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Proof of purchase is required.
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Return shipping costs will be the responsibility of the customer unless the item was defective or incorrect.
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Refunds will be processed once the returned item is inspected and approved.
To initiate a return or exchange, contact us at info.thezenvystore@gmail.com.